eb77's Privacy Policy
Your personal information is extremely important to us. Through SSL encryption and strict data protection measures, eb77 ensures that your information remains safe at all times.
Introduction & Scope of Policy
This privacy policy ("Policy") is issued by the eb77 platform ("we", "our", "eb77") and applies to all users ("you", "your") who use the eb77 website and services.
eb77 is committed to providing a safe and transparent online gaming environment. When you use our platform, you voluntarily provide certain personal information. This policy explains what types of information we collect, how it is used, and what measures we take to protect your information.
By continuing to use eb77's services, you will be considered to have agreed to the terms of this policy. If any changes are made to this policy, we will publish them on the website and the updated date will be noted at the end of the policy.
Information We Collect
Identity Information
Information you provide during account registration:
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number
- National ID card or other government-issued ID details (for KYC verification)
Financial Information
Information required for processing transactions:
- bKash, Nagad, Rocket or Upay account number
- Bank account details (for bank transfers)
- Deposit and withdrawal history
- Transaction dates and amounts
Technical Information
Automatically collected from your device and connection:
- IP address
- Browser type and version
- Operating system information
- Cookies and session data
- Time spent on site and pages visited
Gaming Activity Information
Information related to your use of the platform:
- Game history
- Betting patterns and preferences
- Bonus usage information
- Session duration and frequency
Purpose of Using Information
eb77 uses your personal information for the following specific purposes:
Creating, verifying and maintaining accounts, and ensuring login security.
Completing deposits, withdrawals and bonus payments smoothly.
Ensuring access only for users aged 21+ and preventing fraud.
Providing effective assistance via live chat and email.
Identifying unusual gaming patterns and supporting users accordingly.
Making the user experience richer and smoother.
Data Storage & Security
Technical Security Measures
eb77 has implemented industry-standard technical measures to protect your information. All data transmission on our platform is secured by SSL (Secure Socket Layer) encryption. This keeps all information exchanged between your browser and our servers out of reach of third parties.
Our servers and databases are maintained in a secure environment and regular security audits are conducted. We use firewalls, anti-fraud systems and multi-layer authentication to prevent unauthorized access, data modification or destruction.
Data Retention Period
We retain your information for as long as your account is active and as needed to provide services. Even after account closure, relevant information may be retained for a specified period for legal obligations, dispute resolution or fraud prevention purposes. Once that period has passed, your personal information is securely deleted or anonymized.
Employee Access Controls
Under eb77's internal security policy, only authorized personnel who require data access to carry out specific responsibilities may access your information. All staff operate under confidentiality agreements and violations of data protection policy are strictly prohibited.
Sharing Information with Third Parties
eb77 never sells, rents or transfers your personal information to third parties for commercial purposes. However, your information may be disclosed in the following specific circumstances:
- Payment Processors: The minimum necessary information is shared with bKash, Nagad, Rocket, Upay and bank transfer service providers to complete transactions.
- Technology Partners: Trusted technology service providers may have access to limited information to ensure platform functionality — they operate under strict confidentiality agreements.
- Legal Obligations: Information may be disclosed to comply with court orders, lawful requests from law enforcement agencies or applicable laws.
- Fraud Prevention: Relevant information may be verified as part of anti-money laundering (AML) and fraud prevention measures.
Cookies & Tracking Technologies
Essential Cookies
Required for the basic functionality of the platform. Used to maintain login sessions, save language preferences and perform security checks.
Analytics Cookies
Monitor user behavior and platform performance. Through these, we improve service quality and resolve technical issues quickly.
Preference Cookies
Remember your gaming preferences and interface settings. The next time you visit the site, you get your preferred experience.
Most browsers offer the option to disable cookies. However, please note that fully disabling cookies may limit some eb77 functionality, such as maintaining login sessions or personalized gaming experience.
Your Rights & Controls
As an eb77 user, you have the following rights over your own information. To exercise these rights, please contact our support team:
You may request to know what information we hold about you.
You may request correction of inaccurate or incomplete information in your profile.
You may request deletion of your personal information where no applicable legal obligation exists.
You may request your personal information be provided in a commonly used format.
Protection of Minors
eb77 is for users aged 21 and above only. We never knowingly collect or process information from anyone under the age of 21. Age verification at registration is part of our primary security process.
If we become aware that a minor has registered on our platform, we will immediately close their account and securely delete all associated information. Protecting minors from gaming is a central part of our responsible gaming policy.
Policy Changes & Updates
eb77 may update this privacy policy from time to time in line with technological developments, legal changes or the evolution of our services. If any significant changes are made, we will publish a notice on the website and a new effective date will be noted at the end of the policy.
If you continue to use eb77 after changes are made, your continued use will be taken as consent to the updated policy. We therefore recommend you review this page regularly. If you have any questions or concerns about your privacy, please contact our support team.
Have Questions About Privacy?
Our support team is available 24/7 for any questions about your personal information or this policy. Support is available in both Bengali and English.